What do you need help with?

Computer checkup & troubleshooting

Check slow starts, errors, updates, storage space, and common software problems.

$65 · up to 60 minutes

New-computer setup

Set up your new computer, install available updates, connect your printer, and help with email and essential apps. You’ll need to supply any required software licenses.

$95 · up to 90 minutes

Virus & unwanted-software cleanup

Check for common unwanted software, remove what can be addressed within the visit, and review security settings. Complex infections need a separate quote.

$95 · up to 90 minutes

Memory (RAM) upgrade

Check whether your computer can take more memory, install it where accessible, and test it. Parts cost extra.

$65 · up to 60 minutes

SSD or hard-drive replacement

Replace an accessible drive with a compatible one and check that the computer recognizes it. The drive, operating-system installation, and file transfers cost extra.

$95 · up to 90 minutes

Windows reinstall

Reinstall on a compatible working computer and check basic operation. Back up files first; data backup, apps, and license costs are separate.

$95 · up to 90 minutes

Files, photos & backup setup

Copy selected files from a working drive or set up a backup. You supply storage. Large transfers are quoted; recovery from failed drives is not included.

$65 · up to 60 minutes

Wi-Fi router setup

Set up a compatible router using your existing internet connection, choose the Wi-Fi name and password, and reconnect your devices.

$65 · up to 60 minutes

Whole-home mesh Wi-Fi setup

Set up a compatible mesh kit, check placement, and test coverage in the rooms you use.

$95 · up to 90 minutes

Wi-Fi troubleshooting

Check dropped connections, weak signal, and device connection problems.

$65 · up to 60 minutes

Smart TV & streaming setup

Connect one TV or streaming player, sign in to your apps, and explain the remote. No wall mounting.

$65 · up to 60 minutes

Printer & scanner setup

Connect one printer, test printing and scanning, and show you the basics.

$65 · up to 60 minutes

Phone or tablet setup

Help with accounts, email, contacts, accessibility settings, and everyday apps.

$65 · up to 60 minutes

Setup covers Wi-Fi connections, apps, and controls for battery-powered, plug-in, or already-installed devices. We do not run cables, hardwire devices, or perform electrical work.

Wireless security camera setup

Connect up to two compatible battery or plug-in cameras, set up the app and alerts, and explain live viewing. Accessible placement only; no elevated mounting.

$95 · up to 90 minutes

Video doorbell setup

Connect one battery-powered or already-installed doorbell to Wi-Fi and its app. Set up motion alerts. No drilling.

$65 · up to 60 minutes

Smart lock setup

Pair one already-installed compatible lock, set access codes, and explain the app. Mechanical installation, door changes, and lock repair are not included.

$65 · up to 60 minutes

Smart thermostat setup

Connect one already-installed compatible thermostat to Wi-Fi, set schedules, and explain app controls. Heating/cooling repairs are not included.

$65 · up to 60 minutes

Smart lights, plugs & speakers

Connect up to three compatible plug-in or screw-in devices and set simple timers or voice controls.

$65 · up to 60 minutes

Quick remote help

Help with a small email, settings, or software issue, when it can be handled remotely.

$30 · up to 30 minutes

Remote troubleshooting

Work through a software, update, or slow-computer issue in a session you approve.

$50 · up to 60 minutes

Remote computer setup

Help with apps, updates, email, and backup settings on your computer. You supply the equipment and any software licenses.

$75 · up to 90 minutes

One-to-one lesson at home

Practice video calls, photos, email, streaming, or another task you want to learn.

$65 · up to 60 minutes